Eventbrite's new pricing plans

• Who's affected by this update
• Organizer Fees and plans
• Flex plan: pay when you publish
• Pro plan: pay a monthly subscription
• Ticketing Fees
• Marketing tools

Who's affected by this update

This update includes organizers in the following countries: Australia, Canada, Ireland, New Zealand, the United States, and the United Kingdom.

To confirm your current pricing, visit your organization settings to review your pricing and plan options.

Organizer Fees and plans

Events with up to 25 tickets are free to publish. If you'd like to offer more tickets, there are two plans available:

• Flex: pay a one-time Organizer Fee per event based on the amount of tickets you want to offer.

• Pro: pay a monthly subscription to publish unlimited events under your event capacity limit. You also have increased limits on the number of marketing emails you can send per day.

Organizer Fees are non-refundable except where legally required.

NOTE: If your event has more than 25 tickets and a recurring event schedule, you must subscribe to a Pro plan to publish it.

Flex plan: pay when you publish

When you choose the Flex plan, you pay when you publish an event. The amount you pay is based on the number of tickets you want to offer on that particular event.

Pricing

Payment

When you publish your event, you'll have two options to pay the Organizer Fee:

• You can pay immediately. If you choose this option, you must use a debit or credit card.

• If your event has paid tickets, you can pay with your event balance. The Organizer Fee will be deducted from your ticket sales.

Upgrading a live event

You can change your event capacity on the Tickets page of your event at any time, even after you publish your event.

If you increase your capacity on a published event beyond your current plan, there will be a one-time fee to upgrade. This fee is based on the difference between the current plan and the plan you're upgrading to.

Pro plan: pay a monthly subscription

The Pro plan is a subscription designed for organizers who publish events frequently. With the Pro plan:

• You pay a monthly subscription to publish unlimited events.

• There are three subscription tiers available with different event capacity limits.

• You have an increased limit on the number of marketing emails you can send each day.

If you'd like to publish an event above your current capacity limit, you can upgrade your Pro plan or pay a one-time fee.

Pricing

Eligible nonprofits are able to receive a 50% discounted rate on Pro plans. Contact us for more information on how to apply for this discount.

Subscribing to a Pro plan

To sign up for a Pro plan:

1. Go to Organization settings, then select Plan management.

2. Select Compare options.

3. Choose the number of tickets you want to offer per event.

4. Select Subscribe now.

5. Enter your billing information and select Update plan.

You must have a valid debit or credit card to subscribe for a Pro plan.

Changing your Pro plan

If you'd like to sell more tickets, or you don't need as many tickets as your current plan allows, you can change your plan at any time. To upgrade or downgrade:

1. Go to Organization settings, then select Plan management.

2. Select Manage subscription.

3. Choose the number of tickets you want to offer per event.

4. Select Subscribe now.

5. Confirm your billing information and select Update plan.

When you upgrade your plan, you are charged an adjusted amount based on your billing cycle. Downgrades won't take affect until your next billing cycle.

Cancelling your subscription

If you'd like to cancel your subscription:

1. Go to Organization settings.

2. Select Plan management.

3. Select Cancel subscription.

After confirming your cancellation, you’ll be asked to select the reason(s) for cancelling your subscription. Your subscription will still be active until the end of your current billing cycle, but you won't be charged again.

After your subscription has ended, you can still publish events under a Flex plan.

Ticketing Fees

If your event includes paid ticket types, there will also be Ticketing Fees based on the price and your payout country. By default, Ticketing Fees are paid by your attendees at checkout, but you can choose to cover these when you create your tickets.

If your event only has free tickets, there are no Ticketing Fees. 

Marketing tools

Each plan includes access to Eventbrite's entire suite of marketing tools to promote your events, including:

• Email campaigns: send emails to your subscribers to promote your events. By default, you can send up to 250 emails per day.

• Eventbrite Ads*: show your event in promoted spots on Eventbrite, including search results. This feature is not available in all regions.

• Social media ads*: advertise your event on social media and track activity on Eventbrite.

• Instagram growth*: increase your social media presence.

*Ad spend is not included in either the Flex or Pro plans.